FAQs - Frequently Asked Questions

Q. 1. Can a gift coupons be used more than once?

A. Depend on the related brand store.


Q. 2. Can a gift card be used to buy a gift coupon?

A. No, you can't use a gift coupon to buy another gift coupon.


Q. 3. How do customers check their balance of gift coupon?

A. Through online websites you check your gift coupon balance OR Generally this gift coupon not applicable for online purchase.


Q. 4. Can gift voucher be used in conjunction with a discount code?

A. Yes, gift coupons is a form of payment.


Q. 5. Can gift coupon be reloaded?

A. No, you can't reload a gift card.


Q. 6. How can customers access gift voucher which were misplaced or never received?

A. Confirm through call to customer care department.


Q. 7. What will be the time period for receipt of coupon after placing order for gift coupon?

A. Minimum 2 hours and Maximum 24 hours.


Q. 8. Can a gift coupon be used to pay for shipping and taxes?

A. No, because gift coupon not applicable for online purchase.


Q. 9. Can I customize the gift coupon redemption code?

A. No, Gift coupon cannot customize.